The Fine Art of Small Talk: How To Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression! The...

This intriguing book looks at conversational speech as a set of patterns that can be analyzed and manipulated for better results. While...

Absolutely a must read for everyone. Adam is Professor of Management and Psychology at Wharton. He looks at the benefit of helping and...

This book is a seminal piece. Rackham set out to determine what kind of questions the best salespeople used to get a sale done. What he...